Privacy Policy

1. Introduction

Welcome to KALLO (“we,” “our,” or “us”). KALLO is a free video streaming platform operated by SpaceKraft Media Limited. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the KALLO mobile application (the “App”) and any related services.

By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the App.

2. Information We Collect

We may collect the following types of information:

• Account Information: When you create an account, we collect your name, email address, and password. You may also optionally provide a profile picture and display name.
• Usage Data: We collect information about how you interact with the App, including the content you watch, your watch progress, favourites, search queries, and the features you use.
• Device Information: We may collect device-specific information such as your device model, operating system, unique device identifiers, mobile network information, and language settings.
• Log Data: When you use the App, our servers automatically record information including your IP address, browser type, referring URLs, pages viewed, and timestamps.

3. How We Use Your Information

We use the information we collect to:

• Create, maintain, and manage your account
• Provide, operate, and improve the App
• Personalise your experience, including recommendations and continue-watching functionality
• Send you technical notices, updates, and security alerts
• Monitor and analyse usage trends to improve the App
• Detect, investigate, and prevent fraudulent activity
• Comply with legal obligations

4. Advertising

KALLO is a free service supported by advertising. We display banner ads and may use third-party advertising partners to serve advertisements within the App. These third-party ad networks may collect information about your device and usage to serve personalised or non-personalised ads. We do not sell your personal information to advertisers.

Third-party advertising partners may use cookies, SDKs, and similar technologies to collect data about your use of the App. Please refer to their respective privacy policies for more information on their practices.

5. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (such as hosting, analytics, and customer support), subject to confidentiality obligations.
• Advertising Partners: Third-party ad networks may receive device and usage information as described in Section 4.
• Legal Requirements: We may disclose your information if required by law or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the App. If you delete your account, we will delete or anonymise your personal information, except where retention is required by law or to comply with legitimate business needs.

7. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and personal information
• Opt out of certain communications by using the in-app settings

To exercise any of these rights, please contact us at support@kallo.ng.

8. Children’s Privacy

KALLO is not intended for use by children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete it.

9. Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the App after such changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@kallo.ng
SpaceKraft Media Limited